Frequently Asked Questions

Everything you need to know about Snag style and service.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the specific fabric composition for stretch levels.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to generate a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.

Are your materials sustainably sourced?

At Snag, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.